One of the most important things to do as a leader is to support your employees. I have learned, although I’m often not very good at it, to pay attention to the little things. People often give clues, maybe unknowingly, about key issues they are facing. It’s important
The first few moments with a new employee are the some of the most important time you have with them. They are excited to start and eager to learn. It’s in the first few minutes of the first day where they are most receptive to what you have to
Tips
Maybe it started as an idea. Either you or the people you are living with might have brought up the idea of you getting a place of your own. At first you were kicking around the idea. Dreaming of how to decorate. Imagining the feeling of inviting your friends and
For renters, it can be a challenge to try and keep your apartment warm during the winter. It’s getting chilly outside, but it’s also starting to get chilly inside as well. If you’re like some, you’re bundled up from head to toe, covered in blankets, and
There are three types of people in the world: givers, matchers, and takers. Takers are selfish. They focus on what they can get, and they don’t care how that affects other people. They only care about themselves and their interests. Matchers are fair. They will help you if you
This week has been a wild week. • We completed our federal taxes. • I spoke at a conference in Chicago. • We closed on a $13 million loan. Nearly every minute of my day is scheduled. The pace of things that come across my desk is mind numbing sometimes. With all of
This week I had the honor of meeting Fred Kiel. Fred has written a couple books. One is titled Emotional Intelligence, and another is called Return on Character. Through his organization’s research they have discovered an incredible fact: Character-led organizations out-perform organizations with self-focused leadership. There is a 5
A few months ago Vincent, from HomeTread, sent me a message on LinkedIn. It was a humble message that shared with me his vision about how auto repair could be done better. I loved his idea and agreed to meet with him. Once we met I got to hear his
A recent job candidate had an unconventional approach that worked! We recently had a job opening. A candidate applied for the job. He had no experience and no relevant education. But he was a phenomenal person looking to work for a company that was doing work he could believe in.
Last week we were invited to the corporate headquarters of Target. Target is one of the world’s largest retailers. They have about 2000 stores and take in about $70 billion in revenue every year. They are number 39 on the fortune 500 list. I have never been invited to
It’s important to inspire the best in other people. Recently a job candidate turned me down for an interview, but I hired her anyway. Let me share with you why. Ann (not her real name) was quiet and nervous. She was soft-spoken and unsure of herself. During the phone
Only two people said they would come to our new resident board information meeting. This seemed like a disaster. See our goal is to create a better way for our residents to live. One key strategy is to build a stronger sense of community in our apartment buildings. One of